Pakistan International Airlines (PIA) has carried out a deep-cleaning operation across its aircraft fleet as part of efforts to improve cabin hygiene, maintenance standards and overall service quality.
The airline conducted inspections and special cleaning of aircraft cabins at its facilities in Karachi, Lahore and Islamabad.
PIA Chief Executive Officer Adrian Hamilton-Manns said aircraft cleanliness remained a key priority and stressed the importance of maintaining the airline’s brand standards.
“Keeping our aircraft in the best possible condition is our priority,” he said, adding that the initiative marked the beginning of a continued effort to ensure the fleet remained in optimal condition.
PIA said it would continue introducing measures to strengthen cleanliness, quality and service standards across its operations.
As part of the initiative, the airline presented shields and certificates to employees who played a leading role in the cleaning operation. It also awarded cash prizes in recognition of their performance.
The development comes days after Hamilton formally assumed charge as PIA’s new chief executive officer. The airline appointed the aviation industry veteran to lead efforts to improve its operations and service delivery.
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Hamilton brings more than 30 years of commercial aviation experience, including leadership positions as chief executive of three airlines operating in Oman, Kazakhstan and Africa.
His appointment comes with a mandate to improve service standards and strengthen PIA’s position in the aviation industry. He is also recognised for his experience in implementing reforms and restructuring airline operations.
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PIA is focusing on improving all aspects of airline operations and efforts are being made towards achieving high service standards.
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