Jazz’s national video experience score declined sharply in the second quarter of 2026, while its 4G download performance remained virtually unchanged, according to Pakistan Telecommunication Authority (PTA) Opensignal benchmarking reports.
Jazz’s national video score fell from 47.00 in the first quarter to 41.51 in the second quarter, marking the most significant movement among its reported national metrics.
Meanwhile, national 4G download speed remained almost flat at 17.61 Mbps, compared with 17.62 Mbps in the first quarter.
Jazz 4G Download Speed Remains Flat
Jazz’s national 4G download speed showed virtually no change during the second quarter.
Download speed stood at 17.61 Mbps, compared with 17.62 Mbps in Q1. Upload speed, meanwhile, declined slightly from 6.40 Mbps to 6.26 Mbps.
Time on network remained unchanged at 93.33 percent.
The operator’s games experience score improved marginally from 39.34 to 40.15, although it remained Jazz’s weakest national metric among the five measured categories.
The figures come from PTA’s Opensignal benchmarking reports for the first and second quarters of 2026. The reports measure everyday mobile network experiences rather than relying on conventional drive-test scorecards.
Video Experience Shows Sharper Decline
Download speed alone does not necessarily reflect how users experience streaming services.
Opensignal’s video experience score considers factors including picture quality, video start time and freezing. The scoring system ranges from 0 to 100.
Jazz’s national video score fell to 41.51 in Q2 from 47.00 in Q1.
Zong recorded a national video score of 41.66 in the second quarter, narrowly exceeding Jazz’s 41.51. Both operators had recorded scores of around 47 in the first quarter.
National 4G Speeds Remain Below High-End Device Performance
Across all operators, national 4G download speed averaged 18.9 Mbps during the period.
Users with high-end smartphones recorded an average download speed of 31.3 Mbps.
Jazz’s 17.61 Mbps national download speed therefore remained just below the all-network 4G average and considerably below the figure recorded on high-end devices.
Jazz Retains Strong Performance in Several Cities
National performance does not necessarily translate into identical results across individual cities.
Jazz led 4G download speeds in Islamabad at 20.86 Mbps and recorded a video experience score of 50.22. This was the strongest large-city video score in the second-quarter data.
The operator also led download performance in Rawalpindi, Peshawar, Faisalabad, Sukkur, Hyderabad and Swabi.
Quetta emerged as another notable market for Jazz, where its 4G download speed reached 22.41 Mbps.
Jazz and Zong Show Different Results in Karachi
In Karachi, Zong recorded a faster 4G download speed than Jazz.
Zong’s download speed stood at 18.27 Mbps, compared with Jazz’s 17.8 Mbps.
However, Jazz recorded the stronger video experience score in Karachi at 47.18, illustrating how download speed and streaming experience can produce different results for subscribers.
Gaming Experience Remains a Separate Measure
Jazz’s performance also varies depending on the type of mobile activity being measured.
Ufone continued to lead the national games experience category, while Jazz remained behind in this metric despite its improvement from 39.34 to 40.15.
For mobile users, this distinction can matter depending on how they use their connection. Browsing, navigation and downloads can produce a different experience from video streaming or multiplayer gaming.
5G Remains Limited in Overall Usage
The second-quarter data also provides context for Pakistan’s emerging 5G market.
National 5G download speeds reached 127.74 Mbps, substantially higher than 4G performance. However, users were connected to 5G for only 3.95 percent of the measured time.
As a result, the second quarter of 2026 remained predominantly a 4G story for Jazz and other mobile operators.
Jazz’s Q2 2026 Network Performance
Jazz’s second-quarter results show a mixed picture. Its national 4G download speed remained broadly stable, while its video experience score recorded a notable decline.
At the same time, the operator maintained strong results in several cities, including Islamabad and Quetta, and recorded a higher video score than Zong in Karachi.
The contrasting results across network experience categories underline why mobile performance cannot be judged through download speeds alone. Video streaming, gaming, availability and other everyday-use measures can produce different outcomes for subscribers.