The Pakistan Telecommunication Authority (PTA) has advised citizens to transfer or block SIM cards registered in the names of deceased persons. The authority said timely action can help prevent misuse and ensure the lawful continuation of mobile services.
PTA issued the advisory as part of its efforts to strengthen digital security and protect users from fraudulent activities. The regulator urged family members to complete the process through the prescribed Change of Ownership (COO) procedure.
Legal Heirs Can Claim Ownership
According to the PTA, only eligible legal heirs can obtain ownership of SIMs registered in the name of a deceased person. The authority said blood relatives and spouses are entitled to apply for the transfer.
The regulator stressed that outdated ownership records can expose users to security risks. Therefore, families should either transfer the SIM to a legal heir or request its blocking.
PTA noted that prompt action would help maintain accurate subscriber records and discourage the illegal use of mobile connections.
Families Must Visit Customer Service Centers
PTA said family members can complete the process by visiting the nearest customer service center or authorized franchise of their respective mobile operator.
The authority encouraged people to avoid delays and ensure that SIM ownership records remain updated. It added that a transparent process would facilitate the lawful continuation of services.
Mobile operators across Pakistan have established mechanisms to process requests and verify the identity of applicants before approving ownership changes.
Four Documents Are Required
PTA outlined the documents required for the transfer of ownership. Applicants must provide:
- Family Registration Certificate (FRC)
- Death certificate of the deceased person
- Original SIM card
- Proof of SIM usage
The authority said these documents would help verify the relationship between the deceased subscriber and the claimant. Verification would also ensure that only authorized family members receive ownership rights.
PTA added that proper documentation plays a key role in maintaining the integrity of Pakistan’s telecom system.
Timely Transfer Can Prevent Fraud
The telecom regulator warned that SIMs registered in the names of deceased persons can become vulnerable to misuse if families fail to update ownership records.
According to PTA, criminals may exploit inactive or unattended mobile connections for illegal purposes. The authority said timely transfer or blocking of such SIMs can reduce the risk of fraud and unauthorized activities.
Officials emphasized that responsible digital practices are necessary to create a secure telecommunications environment. They said public cooperation remains essential to protect consumers and maintain trust in digital services.
PTA Promotes Safe Digital Connections
PTA said the initiative forms part of its broader campaign to promote safe, secure and responsible digital communications.
The regulator urged citizens to remain vigilant and ensure that all mobile connections are registered under active and legitimate users.
PTA also advised the public to seek information from official channels and contact their respective telecom operators for assistance.
For additional guidance, users can reach the PTA Digital Assistant through WhatsApp at 0315-0055055 or follow the authority’s official social media platforms.
The authority reiterated that keeping subscriber information updated is essential for protecting digital identities and preventing the misuse of telecommunication services.
As Pakistan’s digital ecosystem continues to expand, regulators are increasingly focusing on measures that enhance transparency and security. PTA said public awareness and timely compliance with ownership rules will help create a safer and more responsible digital environment for everyone.